Investment Guide

This guide offers an overview of WDC’s investment in transforming the workforce system through long-term strategic planning and targeted programs. It includes the overall goals, deliverables, service providers, and strategies that are responsive to the multifaceted needs of community and industry.

Together, these investments represent WDC’s commitment to pioneering an inclusive and equitable economic recovery that goes beyond traditional models.

2023 - 2024

July 1, 2023 - June 30, 2024

The Workforce Development Council of Seattle-King County (WDC) is leading a transformative change in workforce development by funding programs that prioritize community-driven strategies and racial equity. With the support of both public and private resources, the WDC is uniquely positioned to serve as a backbone for regional investment in workforce development and as a catalyst for systems change.

Other Government

  • The Basic Food Employment and Training (BFET) program offers employment readiness opportunities to recipients of Basic Food (SNAP) who are not enrolled in the Temporary Assistance for Needy Families (TANF) program. It focuses on aiding low-income individuals and displaced workers in reaching their potential through skill acquisition and employment.

    Eligibility Requirements:

    • You must receive Basic Food Assistance.

    • Ability to work or engage in activities for at least 20 hours per week with a case manager.

    • Participation is voluntary in Washington State.

    • Additional criteria may apply for higher education students.

    • Not eligible if receiving TANF or State Food Assistance (FAP).

    • More details and services are available on Washington Connection.

    Services Provided:

    • Guided job search

    • Job training, including resume and interview skill enhancement

    • Vocational training

    • General education, including GED and certification programs

    The WDC works with WIOA service provider partners to offer BFET services, co-enrolling eligible participants to leverage resources and meet the needs of jobseekers. Partners offering BFET services include:

    • Asian Counseling & Referral Service

    • TRAC Associates

    • Pacific Associates

    Investment: $99,563

  • Career Corps aids unemployed King County residents, many of whom have been affected by the pandemic, in establishing long-term career pathways for improved jobs and pay. The program offers subsidized employment, work-based learning, training, and case management services. Further support includes:

    • Job training and placement

    • Upskilling for low-wage workers and those with lower educational attainment

    • Aid for dislocated workers and those severely affected by the pandemic

    Funded by the American Rescue Plan Act, Career Corps operates through a collaboration between King County and the Workforce Development Council. It builds on the successful model of the WDC's Disaster Recovery Dislocated Worker Grant Program, in partnership with the U.S. Department of Labor and the Washington State Employment Security Department.

    Service Provider Partners:

    • Asian Counseling & Referral Service

    • Neighborhood House

    • Pacific Associates

    • TRAC Associates

    • YWCA Seattle | King | Snohomish

    Investment: $1,758,365

  • Economic Security for All (EcSA) is a poverty reduction initiative in Washington that enhances existing programs to support low-income residents in their quest for equity and self-sufficiency. Through intensive navigation, local innovation, and flexible support, EcSA fills gaps within existing programs. Managed by Local Workforce Development Boards (LWDBs), including the Workforce Development Council (WDC) in Seattle-King County, it emphasizes historically marginalized populations, fostering innovation in reducing poverty.

    Background and Funding:

    • Launched as a pilot in 2019 by Governor Inslee using $12 million from the Workforce Innovation and Opportunity Act (WIOA) Statewide Activities funds.

    • Initial funding supported four local partnerships; a second round in June 2021 added seven more, including Seattle-King County.

    • The Seattle-King County version of EcSA was inaugurated in October 2021.

    • In 2022, a new round of $5.4 million was granted, with an extra $1.4 million to expand the program to individuals at risk of falling below the Federal Poverty Level (FPL).

    • 15% of EcSA enrollments can now serve individuals above 200% of FPL but at risk of dropping below.

    Federal EcSA:

    • Known as the Federal EcSA program due to its funding source.

    • Focuses on households exceeding 200% of FPL but at risk of falling into poverty.

    State EcSA:

    • Recognizing the success of the EcSA Initiative, $6.2 million in state general funds were allocated in 2022 to expand local Federal EcSA programs.

    • Additional funding in 2023 includes $2.6 million to serve individuals over 200% of FPL but at risk of poverty.

    • State funds are not restricted by WIOA regulations, allowing more flexibility and innovation.

    • The WDC received and expanded this fund, initiating its State EcSA program in July 2022.

    Program Priorities:

    1. Achieve or surpass local and statewide goals for helping people attain self-sufficiency, showcasing EcSA as an effective model for alleviating poverty equitably.

    2. Integrate WIOA and non-WIOA services (e.g., nutrition assistance, housing) to provide stability for customers with convenience and dignity.

    3. Create and execute tailored career plans to ensure 100% participant income adequacy, using the UW self-sufficiency calculator.

    4. Offer comprehensive wrap-around services to support stability as customers follow their customized career plans until they achieve income adequacy.

    5. Engage Black, Indigenous, and People of Color communities, rural areas, and people experiencing poverty in program design and execution.

    6. Collaborate across local, state, and federal levels to eliminate obstacles in delivering multiple benefits.

    Eligibility:

    • 18 years or older.

    • Legal work entitlement in the U.S.

    • Selective Service Registration for qualifying males (Not required for State EcSA).

    • Household income below 200% of the Federal Poverty Level or at risk of falling into poverty, as defined by the UW Self-Sufficiency Calculator and factors such as recent or upcoming unemployment, change in family size, housing loss, ending of public assistance, domestic violence, or criminal legal system impact.

    • WDC program director may approve other specific circumstances.

    Available Program Services:

    • Basic Career Services: Job readiness workshops, skills assessment, labor market information, job search.

    • Individualized Career Services: Employment plan creation, personalized career planning, workshops on resume building, LinkedIn, interviewing, referrals to education/training programs.

    • Training Services: Work-based training (e.g., On-the-job, Registered Apprenticeship), Occupational Skills Training.

    • Financial Literacy Training: Three components - Money Mechanics (personal finance basics), 1:1 Financial Coaching, 2:1 Savings Match.

    $500 Monthly Flexible Financial Assistance Pilot for State Funded EcSA Program:

    The State EcSA program introduces a special pilot study, in collaboration with the Federal Reserve Bank of Atlanta, King County, Applied Inference, and JP Morgan Chase. This initiative provides $500 in monthly flexible financial support to certain State-funded EcSA program participants aged 18+ in King County.

    Objective: The pilot's main aim is to evaluate the impact of the $500 monthly financial assistance on aspects like education completion, pre-employment support persistence, or job retention. It seeks to address the "benefits cliff" and "benefits plateau" effects, where income growth leads to loss or stagnation of public assistance, leaving families financially strained.

    Potential Impact: The flexible assistance could help mitigate these negative effects, motivating individuals towards career advancement, thereby enhancing their path to economic stability and self-sufficiency.

    Program Highlights (up to June 2023):

    • Participants: 356 individuals received career services through State and Federal EcSA programs.

    • Training and Placement: 178 were enrolled in occupational skills training, with 140 successfully placed in jobs meeting their income adequacy goals.

    • Financial Assistance: 90 participants received $500/month for up to 8 months.

    • Employment Success: Over 50% found a job after enrollment in the program.

    Special Thanks to Our Service Providers:

    • TRAC Associates

    • Neighborhood House

    • Asian Counseling & Referral Services

    • YWCA | Seattle | King | Snohomish

    Investment: $1,853,713

  • In July of 2022, the WDC deepened our partnership with ESD through the use and expansion of the self-sufficiency calculator to all state Economic Security for All programs. As part of this investment, the WDC provides training and technical support to all Workforce Development Areas in Washington, in addition to working with stakeholders to identify future improvements and to perform regular updates.

    The WDC created the Self-Sufficiency Calculator in 2007 in partnership with the University of Washington's Center for Women's Welfare. The calculator uses the Self-Sufficiency Standard income for Washington State, which is the minimum income a family must make to meet basic expenses without public assistance. The calculator considers 700 different family types with cost adjustments for the different regions across Washington. The standard measures the factors of family composition, such as the age of their children, which impacts their childcare costs and ultimately their bottom line.

    The use of the Self-Sufficiency Calculator in the ECSA program across the state is an investment that provides stakeholders with an accurate tool that they can use with a customer to measure a customer's wage as they enter the program and to use it to record their increased income after enrollment, and the overall impact of the program.

    Investing: $44,802

  • The Employment Supports for Individuals Impacted by the Criminal Legal System (ESIICLS) project aims to increase access to employment, training, and education for individuals who have interacted with the criminal legal system. The program operates through community-led organizations to provide targeted and responsive services. The focus is on those disproportionately affected in BIPOC, immigrant, and rural populations.

    • Funded by the King County Veterans, Seniors and Human Services Levy (VSHSL) and Community Services Operating (CSO) Fund.

    • Managed by the Adult Services Division (ASD) of the King County Department of Community and Human Services (DCHS), responsible for achieving and monitoring outcomes.

    • The program is managed by the WDC, working with 5 community partners specializing in services for those impacted by the criminal legal system.

    Service Providers:

    • Chief Seattle Club

    • Community Passageways

    • Organization for Prostitution Survivors (OPS)

    • TRAC Associates, with Africatown International & Evergreen Empowerment Group

    • Weld Seattle

    Investment: $475,000

  • The Hunger Relief Staffing and Services program aims to enhance food accessibility, reduce food insecurity, and foster economic opportunities by backing the operations of select food programs.

    Funded by the US Department of Housing and Urban Development's Community Development Block Grant: Coronavirus (CDBG-CV), the program has established work-based learning and job opportunities for individuals with low to moderate incomes. It also helps sustain food banks and nutrition programs amidst the pandemic.

    The program's commitments include:

    • Offering 28 temporary, subsidized jobs at food programs in areas with high food insecurity

    • Fostering partnerships with local food initiatives like food banks, community kitchens, and senior nutrition programs

    • Funding project delivery costs, encompassing staff recruitment, placement, compensation, benefits, and training

    • Filling staffing shortages due to insufficient funding

    • Boosting staff capacity in food programs

    Thanks to our team of service providers:

    • Asian Counseling and Referral Service (ACRS)

    • Neighborhood House

    • TRAC Associates

    • YWCA Seattle | King | Snohomish

    Investment: $164,290

  • The King County Jobs and Housing Program aims to provide county-supported employment and housing assistance for 300-400 individuals experiencing homelessness and unemployment. It strives to stabilize participants' lives through temporary housing and employment, leading them towards permanent housing and job opportunities.

    Service Coordination

    • Program Staff and Providers: Coordination with Jobs & Housing Program staff, Emergency Shelter Providers, and Rapid Rehousing Providers.

    • Service Requirements: Participants are likely to be housed in emergency shelters or transitional housing and connected with a case manager and a housing navigator.

    • Service Provision and Coordination: Regular coordination with shelter case managers and housing navigators, including monthly check-ins and meetings to track progress.

    Services Provided:

    • Orientation: Introduction to available career services for Emergency Shelter Providers and Rapid Rehousing Providers.

    • Counseling and Tools: Utilization of various tools and assessments such as Self Sufficiency Calculator, Map Your Career, Career Coach, etc., to help participants understand labor market demand, wages, training requirements, and cost of living.

    Service Provider Partner: Neighborhood House

    This program is actively committed to monitoring each participant's job and housing status throughout its duration, ensuring alignment with their needs, and providing essential coordination and support.

    Investment: $505,035

  • The Quality Jobs, Equity, Strategy and Training (QUEST) program is a Disaster Recovery Dislocated Worker Grant (DWG) funded by the State of Washington Employment Security Department under the Workforce Innovation and Opportunity Act (WIOA). Its mission is to provide quality jobs to those affected by the COVID-19 pandemic, emphasizing equity.

    • Target Population: 885 individuals from Black, Indigenous, and other People of Color (BIPOC), rural communities, and other impacted populations.

    • Training Fields: High-demand industries such as infrastructure, care economy, IT, maritime, and hospitality.

    Services Include:

    • Career Services: Tailored support for job recovery and development.

    • Training and Supportive Services: Work-based learning and training aligned with participants' goals. These services encompass coordinated outreach, navigation, case-management, assessment, and career planning. The goal is to consistently inform and connect participants to resources, leading to quality, family-sustaining employment.

    Service Provider Partners:

    • Asian Counseling and Referral Service (ACRS)

    • Neighborhood House

    • Pacific Associates

    • TRAC Associates

    • YWCA

    Investment: $1,569,130

  • The Ticket to Work program aims to empower Social Security beneficiaries with disabilities by providing the necessary resources and support to gain and retain employment and achieve financial independence. The program enhances coordination between the Division of Vocational Rehabilitation (DVR) and employment services for eligible participants, bolstering partnerships centered on employment services for DVR customers.

    Participants can formulate an Individual Work Plan to achieve their career objectives and can benefit from immediate and long-term support for job retention and career progression. Offered services encompass:

    • Career and benefits counseling

    • Labor market and training information

    • Assessment

    • Employment placement and retention services

    • Interactive workshops, labs, and job clubs

    • Training and support services

    Through a collaboration with DVR, qualified program participants can access coordinated vocational rehabilitation services based on their needs.

    Service Provider Partners:

    • Pacific Associates

    • Washington State Department of Social and Health Services: Division of Vocational Rehabilitation

    Investment: $109,735

  • The Veterans, Seniors & Human Services Levy (King County) pursues several key objectives:

    • Boosting racial equity and community-driven objectives within the region's workforce development strategy

    • Pinpointing and serving marginalized communities that are currently underserved by the workforce system, with a focus on providing culturally and linguistically apt services

    • Streamlining resources to fill system gaps, avoid duplications, and enhance efficiency

    • Broadening access to training and career pathway navigation services

    • Establishing a unified regional system for efficient industry engagement

    Offered services include:

    • Career counseling

    • Labor market and training information

    • Comprehensive assessments

    • Employment placement and retention services

    • Interactive workshops, labs, and job clubs

    • Training and supportive services

    • Incentive payments

    Service Provider Partners:

    • Asian Counseling & Referral Service, with Partner in Employment

    • Neighborhood House

    • TRAC Associates, with Africatown International, Pioneer Human Services, National Asian Pacific Center on Aging, and Entre Hermanos

    • YWCA Seattle | King | Snohomish, with International Rescue Committee and Urban League of Metropolitan Seattle

    Investment: $600,000

Private / Foundation

  • Initially funded by the Washington State Department of Commerce, the WDC has extended the grant with funds from JPMorgan Chase and Comcast Corporation to support digital inclusion activities at 12 community based organizations and two WorkSource locations. This move aims to enhance digital equity coordination among partners in the region, strengthening the regional approach towards digital inclusion.

    The types of services offered were based on four core pillars:

    • Digital navigation services

    • Device distribution

    • Digital skills training

    • Access to affordable internet

    Service Provider Partners:

    • Casa Latina

    • Chinese Information and Service Center

    • East African Community Services

    • El Centro de la Raza

    • Friendship Circle of Washington

    • Horn of Africa

    • Khmer Community Center of Seattle King County

    • Puget Sound Training Center

    • Sound Generations

    • Uplift Northwest

    • Urban League

    • World Relief

    Funders: JP Morgan Chase & Comcast Corporation

    Investment: $185,000

  • This investment by JPMorgan Chase empowers the Workforce Development Council (WDC) of Seattle-King County to implement a system-level response to the acute job loss resulting from the recent pandemic, and strategies that enhance data capacity, elevate job quality, and prioritize community voice. Elevating the voices and needs of Black, Indigenous, People of Color (BIPOC), as well as immigrant and refugee communities, the WDC has strategized to track equity indicators, center community influence, and advance quality job opportunities. These strategies include dismantling historical racial barriers and promoting access to quality jobs for marginalized communities. The effort encompasses systemic changes to policies and practices, focusing on an equitable economic recovery that aligns with the 2021 Regional Strategic Plan. Within an evolving economic context, the WDC's multifaceted approach sets a precedent for innovation, encompassing shifts in functions and operations, consultancy investment, and a commitment to racial equity, leading to a transformative change that goes beyond traditional funding models.

    Key Progress and Lessons Learned:

    • Basic Income Pilot: Leveraged investment to pilot targeted support for Economic Security for All (EcSA) participants with $500 monthly stipends, creating a significant impact as reported by partners, including relieving financial stress and enabling healthier lives.

    • Racial Equity Consultation: Engagement of Matt Hayashi, Racial Equity Consultant from Headwater People, to build staff capacity on topics including Targeted Universalism and Adaptive Change.

    • Strategic Dashboard Development: Collaboration with Nicole Trimble, strategy consultant, to create a strategic dashboard for systematic tracking, measuring, and adjusting core components.

    Upcoming Investments and Future Plans:

    • In June 2023, WDC and YWCA were awarded a grant of $178,010 by the National Fund for Workforce Solutions, and matched by JPMorgan Chase, to deepen capacity with a human-centered design approach, centralizing data collection to aid job seekers.

    • In July 2023, WDC invested $125,000 to fortify digital infrastructure for equitable recovery, sustaining twelve community partners until the next Commerce funding decision.

    • WDC is allocating $50,000 to enhance the accessibility and equity of the WorkSource website, addressing language translation and ADA compliance needs.

    • WDC is recruiting a Director of Impact in 2023

    Investment: $559,463

  • Data, Research, and Innovation

    With support from the Bill & Melinda Gates Foundation, WDC will build our capacity to utilize data as a key element toward defining our work and the work of our partners in advancing racial equity. Measurement has traditionally been limited to the performance of the job seeker. The WDC aims to interrogate how the system is performing overall to produce racially equitable workforce and economic outcomes.

    Systems are complex, interrelated, and were historically designed for the disproportionate outcomes they produce. The current structure of our regional economy and labor market (pre- and post-pandemic) produces racial gaps in employment and wages, with stark occupational segregation in access to quality jobs. Authentic and equitable system change requires exceptional attention to the detailed outcomes occurring for particular populations and implementation of targeted, innovative solutions that will force the system to behave in a qualitatively different way.

    With substantial capacity investments in staff and infrastructure, the WDC can step into a more expansive role as the regional backbone organization to lead workforce research, analysis, strategy and policy development. In 2023, WDC will recruit a Director of Impact to lead this work and cultivate an internal data team.

    Investment: $100,000

  • This public-private partnership at EvergreenHealth provides on-site career counseling services to existing staff seeking to:

    • Move forward in their profession

    • Achieve wage growth

    • Fill mission-critical roles

    The career-counseling model was identified through a convening of employer, labor, and education partners and has since been applied at several local healthcare organizations, including the most recent iteration at EvergreenHealth. The program covers:

    • Connecting directly with incumbent workers to increase knowledge of training fund resources

    • Acting as liaison between EvergreenHealth and the training fund to increase opportunities for incumbent workers

    • Leveraging career counseling services and resources from the WorkSource system to support worker advancement

    The career-counseling model helps EvergreenHealth to achieve its organizational and workforce goals, which are measured and assessed directly by employee satisfaction. More than 230 incumbent workers have been served since the project began in 2015. About 15-25 people are served annually by the Career Pathways counselor, referred by labor/management partners administering the Training & Education Fund at EvergreenHealth.

    Thanks to our service provider:

    • TRAC Associates

    Investment: $8,000

  • This program aims to address challenges in service enrollment by refining disjointed and overlapping practices across WDC's subcontractors in the adult workforce development sector. It aims to enhance user experience and program efficacy by simplifying access and system operations to ensure swift and seamless service for participants with urgent needs.

    Human-Centered Design (HCD) is a participant-focused, problem-solving framework. Adopted by WDC and its partners, it aims to optimize the workforce development ecosystem's responsiveness and efficiency by tailoring solutions to the community's specific needs.

    Objective of HCD:

    • Transition from solution-based to need-based thinking.

    • Prioritize participants' needs in service design and delivery, remedying the current system's siloed and inconsistent approach.

    Problem Overview:

    1. Complex Intake Processes: Extensive and cumbersome paperwork, sometimes exceeding 35 pages, delays access and deters participants in urgent need. Divergent policies among subcontractors lead to repetitive data entry in multiple systems.

    2. Co-Enrollment Challenges: Siloed and redundant enrollment requirements impede participants' ability to access multiple beneficial programs, discouraging pursuit of additional services.

    Proposed Solution: create a unified intake form and centralized data collection system for all WDC-funded programs to:

    • Break down operational silos.

    • Minimize data redundancies and streamline enrollment processes.

    • Expedite referrals and enhance data-driven decision-making.

    • Improve service delivery through cohesive and interconnected program structures.

    Community Engagement: WDC will align with communities, centering their experiences and voices in solution development, using HCD to empathize with and prioritize the experiences of BIPOC workers, immigrants, refugees, and other marginalized individuals.

    During planning, we will devise strategies to amplify diverse voices within our local design team, focusing on:

    • Individuals with Lived Experience: Including program participants and providing support such as stipends and transportation.

    • Frontline Staff: Whose insights are pivotal for devising practical solutions.

    • Representatives from the Workforce Ecosystem: To establish sustainable and replicable models for statewide workforce development.

    Service Providers:

    • YWCA Seattle | King | Snohomish

    • Urban League of Metropolitan Seattle

    Investing: $200,000

  • SkillSPAN serves as a multifaceted coalition in Washington State, bringing together diverse stakeholders—including training providers, workforce advocates, policy researchers, colleges, community-based organizations, businesses, and state agencies—to convene and collaborate on skills development initiatives, with the support of the National Skills Coalition.

    Objective:

    To establish a unified platform where stakeholders can advocate for state-level skills policies that promote equitable opportunities, especially for workers of color, thereby contributing to economic mobility and a thriving, inclusive economy where all workers and businesses can prosper.

    Services Provided:

    • Policy Development & Analysis: Offering feedback on draft legislation, and providing memos, fact sheets, or briefs on various policies.

    • Coalition Building: Facilitating strategic connections, network mapping, and offering guidance on coalition structure and meeting facilitation.

    • Cross State Learning Opportunities: Including the annual Skills in the States Forum, focused on policy and coalition-building topics.

    • Policy Academies: Offering state teams opportunities to collaborate and learn from other states to advance specific policies.

    Support:

    The National Skills Coalition supports SkillSPAN by providing opportunities for learning, policy development, analysis, and coalition building, helping in facilitating strategic connections and advancing economic mobility policies in Washington State.

    Partners:

    SkillSPAN unifies a diverse set of partners including, but not limited to, training providers, colleges, community-based organizations, businesses, and state agencies, all working collaboratively to advocate for policies that advance economic mobility for workers in Washington State.

    Funding: $14,561

  • The Bank of America-funded "Youth at Work" program is designed to enhance the economic mobility of youth. It emphasizes education, skill development, job preparedness, and assistance in overcoming employment barriers.

    The program offers:

    • Paid work experiences for 40 opportunity youth aged 16-24 in sectors like advanced manufacturing, healthcare, construction trades, and IT

    • Support in creating new pathways through high schools or career and technical education

    • Efforts to enhance collaboration across the youth-serving ecosystem

    Services provided include:

    • Paid internships, job shadows, and work-based learning

    • Career guidance and unsubsidized employment

    • Capacity-building among youth-serving organizations

    Additional benefits for participants:

    • Mentorships, career fairs, and networking events

    • Exposure to post-secondary options and supportive case management

    • Training stipends, access to work materials for apprenticeship, and work-readiness skills

    Service Provider Partners:

    • PEARi

    • Build2Lead

    • Seattle Good Business Network

    Investment: $160,000

Engage with WDC:

Workforce Innovation & Opportunity Act (WIOA)

  • The Workforce Innovation & Opportunity Act (WIOA), braided with King County Veterans, Seniors & Human Services Levy (VSHSL) funds, provides a variety of services to adults who are furthest from opportunity, overrepresented among low income and unemployed individuals, and historically underrepresented in their access to services.

    This program makes an explicit commitment to racial equity and the provision of culturally competent and linguistically appropriate services. This commitment is demonstrated in the following ways:

    • Program design emphasizing partnership with community-based organizations to expand system capacity and increase engagement of BIPOC, immigrant, and refugee populations

    • Flexible funding model promoting wraparound supports and financial resources for communities facing barriers to employment

    • Focus on expanded access to work-based learning and on-the-job training to build foundation for long-term career pathways in high-demand industries

    • Emphasis on collecting more comprehensive demographic data to identify racial disparities in program access and outcomes

    • Emphasis on advancing digital equity, so participants have access to internet-enabled devices, broadband Internet, and digital literacy training.

    Services prioritize job placements, training, and job retention, and are connected through the 45 WorkSource Seattle-King County locations.

    Types of service include:

    • Career counseling

    • Labor market and training information

    • Comprehensive Assessment

    • Employment placement and retention services

    • Interactive workshops

    • Labs

    • Job clubs

    • Training

    • Supportive services

    • Incentive payments

    In the next year, we expect 402 people to enroll in this program, with 68% achieving employment.

    Thanks to all our service providers, including consortia of partners:

    • Asian Counseling & Referral Service, with Partner in Employment

    • Neighborhood House

    • TRAC Associates, with Africatown International, Pioneer Human Services, National Asian Pacific Center on Aging, and Entre Hermanos

    • YWCA Seattle | King | Snohomish, with International Rescue Committee and Urban League of Metropolitan Seattle

    Investment: $2,675,306

  • The Business Services program, in collaboration with the Workforce Development Council (WDC), WorkSource partners, and regional stakeholders, aims to deliver valuable services to King County employers and the WorkSource System. The program assists businesses in workforce areas like recruitment, retention, and reduction, prioritizing job quality, inclusivity, and equity.

    Under the guidelines of the Workforce Innovation and Opportunity Act, the Business Services Team (BST) leads initiatives that empower the industry in workforce development strategies. This includes providing community members with relevant opportunities in high-demand careers and fostering relationships with businesses offering quality jobs, particularly those owned by Women, Veterans, and BIPOC.

    Partnerships extend to industry-focused bodies like local Chambers of Commerce, Economic Development, SHRM, and the City of Seattle Business Improvement Areas (BIA).

    BST also oversees the Rapid Response (RR) program, offering services including:

    • Layoff aversion and workforce reduction support to businesses

    • Business outreach and education about layoff aversion and RR services

    • Guidance on re-employment and incumbent worker training

    • Navigation, referrals, and outreach about available workforce programs and compliance guidance

    Additional services include job posting assistance, recruitment support through hiring events, connecting businesses with public workforce partners, providing workforce information, support in creating career pathway opportunities, and assistance in developing a quality-job framework. BST also facilitates partnerships through Regional Business Services Programs and WDC Industry Leadership Tables and offers layoff aversion services.

    Service Provider Partners:

    • Pacific Associates

    Investment: $978,000

  • The Dislocated Worker Programs offer aid to adults from low-income, underemployed communities, and groups who have historically had limited access to services. Funded by the Workforce Innovation & Opportunity Act (WIOA) and supplemented by the King County Veterans, Seniors & Human Services Levy (VSHSL), the program takes steps toward racial equity by emphasizing:

    • Collaboration with community organizations to engage BIPOC, immigrant, and refugee populations

    • Flexible funding model to provide wraparound support and financial resources for those facing employment barriers

    • Work-based learning and on-the-job training to establish long-term career paths in high-demand sectors

    • More comprehensive demographic data to detect and address racial disparities

    • Promoting digital equity, ensuring access to internet-enabled devices, broadband, and digital literacy training

    • Offering culturally competent and linguistically suitable services

    With over 45 WorkSource Seattle-King County locations, the program's service providers prioritize job placements, training, and job retention services, including career counseling, labor market information, assessments, employment placement, workshops, labs, job clubs, and supportive services.

    Service Provider Partners:

    • Asian Counseling & Referral Service, with Partner in Employment

    • Pacific Associates

    • TRAC Associates, with Africatown International, Pioneer Human Services, National Asian Pacific Center on Aging, and Entre Hermanos

    Investment: $3,361,844

  • In response to the diverse needs of the Seattle-King County community, the network of WorkSource Seattle-King County sites has increasingly expanded to include community organizations with a portal to WorkSource services, called "Connection Sites." This connects local organizations to resources from the Workforce Innovation & Opportunity Act.

    WorkSource Connection Sites create strong links to the community, ensuring that Black, Indigenous, People of Color have equal access to financial resources, training programs, and high-quality jobs within in-demand sectors.

    These sites provide customers and program participants with computer-dedicated access to WorkSource Seattle-King County services, in addition to:

    • Food

    • Transportation

    • Clothing

    • Family counseling

    • Employment readiness

    • Education

    • Housing

    • English-language classes

    • Disability and mental health resources

    By leveraging resources and knowledge through dedicated collaborative partnerships, these organizations become partners with local WorkSource Center and Affiliate sites, connecting their customers to:

    • Additional resources through the larger system

    • Access to WorkSource job seeker tools

    • Access to the Coursera online learning platform

    • Access to interpreter resources for job seekers

    • Network for customer referrals

    • Staff training and professional development support

    The network is powered through unpaid, in-kind partnerships with each community-based organization. Sites and organizations include:

    • Bellevue College, Center for Career Connections

    • Bellevue College, Workforce Education

    • Cascadia College

    • Children's Home Society of Washington

    • Downtown Emergency Service Center

    • Green River College

    • Highline College

    • Hopelink, Bellevue

    • Hopelink, Carnation

    • Hopelink, Kirkland

    • Hopelink, Redmond

    • Hopelink, Shoreline

    • International Rescue Committee

    • King County Library, Auburn

    • King County Library, Enumclaw

    • King County Library, Covington

    • King County Library, Kent

    • King County Library, Renton

    • Lake Washington Institute of Technology

    • Lifelong

    • Multi-Service Center

    • National Asian Pacific Center on Aging

    • Neighborhood House, Birch Creek

    • Neighborhood House, High Point

    • Pioneer Human Services, Aspen Terrace

    • Puget Sound Training Center

    • Refugee Women's Alliance,MLK

    • Refugee Women's Alliance, SeaTac

    • Renton Technical College

    • Seattle Central College

    • Seattle Goodwill

    • Seattle Housing Authority, New Holly

    • Seattle Public Library, Ballard

    • Seattle Public Library, Central

    • Shoreline Community College

    • Uplift Northwest

    • YWCA Education Center at Greenbridge

  • The Workforce Innovation and Opportunity Act requires the WDC to competitively select an Operator to administer the area's WorkSource system, which includes two full WorkSource Centers, four WorkSource Affiliates, and thirty-nine community-based Connection Sites.

    The purpose of the Operator is to support the WDC's vision of a comprehensive, racially equitable, effective workforce system for the Seattle-King County region. They accomplish this by being the central resource for all WorkSource system partners, coordinating job-seeker services across the WorkSource system, and ensuring that staff have the training and support they need to effectively respond to job-seekers needs.

    The WorkSource Seattle-King County Operator is responsible for working in partnership with the WDC to:

    • Collaborate, form enduring relationships, earn trust, and liaise with community-based organizations who have common goals in the areas of workforce services, and building a more racially equitable service delivery system.

    • Provide leadership to the WorkSource system that connects partners to leveraged resources, facilitates program referrals, and achieves system integration.

    • Manage WorkSource tools for job seekers, such as resume software programs or online learning platforms

    • Provide guidance and technical assistance for all WorkSource staff, including access to resources and information for Connection Site staff

    • Maintain and streamline system standards, performance and communication across the WorkSource System and partners.

    • Additionally, the Operator leads functional teams made up of WorkSource staff, which guide system-wide efforts in customer engagement, online job-seeker requests, and launching online learning platforms for use across the system. Through collaboration with these functional teams, the Operator:

    • Conducts and analyzes customer survey data

    • Coordinates job seeker requests to achieve effective referrals

    • Ensures that UI recipients connect to free training through WorkSource

    Thanks to our PY23 service providers:

    • Career Path Services

    • Seattle Jobs Initiative (Q1 Transition)

    Investment: $646,621

  • The WIOA Youth program provides comprehensive support to in-school (ages 14-21) and out-of-school (ages 16-24) youths facing significant educational and career obstacles. The program offers various education and training opportunities and encourages youth participation in shaping future programs. Participants undergo a thorough assessment to identify skills, interests, and support needs, followed by personalized career planning with a case manager. The program offers educational resources for attaining a high school diploma or GED and includes twelve months of follow-up services post-program.

    Types of Services:

    • Educational and credential attainment

    • Unsubsidized employment placements

    • Post-secondary placement

    • Employment retention

    • Supportive services

    • Training

    Service Provider Partners:

    • King County Department of Community and Human Services (DCHS)' Children, Youth and Young Adult Division (CYYAD)

    • Evergreen Goodwill of Northwest Washington

    • El Centro de la Raza

    • Partner in Employment

    • Boys & Girls Club of King County

    • Urban League of Metropolitan Seattle

    Investment: $3,223,731

Total Funding

Funding Composition

Workforce Innovation & Opportunity Act (WIOA)
United States Department of Labor
Washington State Employment Security Department
King County & City of Seattle
Adult Programs 4,091,552
Dislocated Workers Programs 5,072,099
Youth Programs 4,082,993
Administrative Cost Pool 1,500,542
Total WIOA Formula 14,747,186
Other Government
King County
Recovery Corps - American Rescue Plan Act 1,758,365
Jobs and Housing - American Rescue Plan Act 505,035
Employment Supports for Individuals Impacted by the Criminal Legal System 475,000
Seniors and Caregivers 337,500
Vulnerable Populations 262,500
Washington State Employment Security Department
Economic Security for All (State EcSA) 1,734,586
EcSA: Self-Sufficiency Calculator 44,802
United States Department of Labor
Quality Jobs, Equity, Strategy and Training (QUEST) 1,569,130
Economic Security for All (Federal EcSA) 119,127
Washington State Department of Commerce
Hunger Relief Project 164,290
Social Security Administration
Ticket to Work 109,735
Washington State Department of Health & Human Services
Basic Food Employment and Training 99,563
Total Other Government 7,179,633
Private / Foundation
JP Morgan Chase
Equitable Recovery 559,463
National Fund for Workforce Solutions
Human Centered Design 200,000
Bank of America
Youth at Work 160,000
Bill & Melinda Gates Foundation
General Operating Support 100,000
Comcast Corporation
Digital Navigators (AmeriCorps) 60,000
National Skills Coalition
SkillSpan Policy Advocacy 14,561
Evergreen Health
Career Pathways 8,000
Total Private / Foundation 1,102,024

Total Investment: $23,028,842